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It has significantly streamlined the process. Now, we don’t have any stamps in the building, except for an emergency supply; before, a truck would deliver stamps that would then need to be held securely until they could be distributed to wholesalers. We don’t have to have a person assigned to take care of filling orders for cigarette stamps, that’s all taken care of directly between SICPA and the wholesaler and we can focus on other responsibilities.
— Jerry Leonard, Director of Tax Payer Assistance, Oklahoma Tax Comission
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We signed up in April [2020], after the beginning of the COVID-19 outbreak. We had to transition to working from home rather quickly, and all of our inventory was still in the office, so we needed to ensure that we were still able to send out our cigarette tax stamps, which are normally issued on-site in our office... [Meyercord was] able to get the solution fully up and running within a couple of weeks, including a training on the online system where we can input stamp orders.
— Tjuana Porter, Director of Financial Control, Cook County Government