Training Materials & Resources
FAQs for Privilege Tax - direct shippersCheck out this page for Frequently Asked Questions (FAQs) for Direct Shippers. Last updated 06.01.2022.
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01 Create a user-idCheck out this page to learn how to create a User-ID or view the recording here. Last updated 06.17.2022.
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02 Creating an accountCheck out this page to learn how to create an account or view the recording here. Last updated 06.17.2022.
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03 Associating a licenseCheck out this page for help associating a license with your account or view the recording here. Last updated 06.17.2022.
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04 Create returns - invoice - paymentCheck out this page to learn how to create returns, invoices, and/or payments or view the recording here. Last updated 06.17.2022.
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For questions regarding how to navigate within the system or functional questions about the system: The preferred and fastest method is to email setssupport@sicpa.com. You may also contact our SICPA helpdesk by calling 1 (800) 313- 2790. If you do not reach someone, please leave a message and we will return calls in the order that they were received.
If you have general tax/reporting questions please email them to: OLCC.PrivilegeTaxOnline@oregon.gov
We ask that you please allow 24 hours for your email inquiry to be responded to. Please be aware we are experiencing a high volume of emails at this time and will respond to emails in the order in which they are received.
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